This page explains what onemob.com and the OneMob app (app.onemob.com) store in your browser, why, and how to change your mind. One choice covers both, and each table says where every item is used.
1.What is a cookie?
A cookie is a small file a site asks your browser to keep. Related technologies — local storage and session storage — do the same job with a different mechanism. We use both, and this page treats them the same way, because the question that matters is what is stored and why, not which API stored it.
2.Necessary storage
These are set no matter what you choose, because without them the site cannot work correctly or securely.
| Name | Provider | Purpose | Used on | Lifetime | Type |
|---|---|---|---|---|---|
om_consent |
OneMob | Remembers your cookie choice so we stop asking. One choice covers onemob.com and the OneMob app. | onemob.com and OneMob app | 180 days | Cookie |
session_id |
OneMob | Keeps a signed-in session (staff, community and academy members) attached to the browser that opened it. | onemob.com | Session | Cookie |
member_session_id |
OneMob | Keeps a signed-in community, academy or support member attached to the browser that opened it. | onemob.com | Session | Cookie |
onemob_v2 |
OneMob | Keeps you signed in to your OneMob account. | OneMob app | 7 days | Cookie |
CSRF token |
OneMob | Proves a form or action was submitted from our own pages and not from somewhere else. | onemob.com and OneMob app | Session | Cookie |
_GRECAPTCHA |
Google reCAPTCHA checks that a contact form is sent by a person and not a spam script. It loads only once you start filling in one of our contact forms, and Google may set its own cookies under its own policy. | onemob.com | 180 days | Cookie and local storage | |
YouTube, Vimeo |
YouTube, Vimeo | Videos load only after you press play. Until then the page shows a still image served by us and no request reaches the video provider; afterwards the provider may set its own cookies under its own policy. | onemob.com | Only after you press play | Third-party request |
_younme_session |
younme.ai | The OneMob agent runs on younme.ai. On onemob.com nothing loads from younme.ai until you open the chat; in the OneMob app it powers the assistant. younme.ai keeps the conversation in a session cookie under its own policy. | onemob.com and OneMob app | Session | Cookie |
3.Analytics
Analytics load only after you allow them. Until then the Google Tag Manager container and PostHog are not requested at all, and no analytics identifiers are written. If you withdraw your consent, PostHog stops capturing and its entries are removed from your browser.
| Name | Provider | Purpose | Used on | Lifetime | Type |
|---|---|---|---|---|---|
_ga, _ga_* |
Counts visits, pages read, sign-ups and where visitors came from, through Google Analytics loaded by Google Tag Manager. Used only with your Analytics consent. | onemob.com and OneMob app | Up to 2 years | Cookie | |
ph_* |
PostHog | Product analytics — which pages and features are used — aggregated. Used only with your Analytics consent; withdrawing it stops capture and clears these entries. | onemob.com and OneMob app | 1 year | Cookie and local storage |
Sentry |
Sentry | Records what happened on screen in the OneMob app when an error occurs, so we can fix it. Used only with your Analytics consent. | OneMob app | Session | Local storage |
We do not sell what these tools collect, and they are never used for advertising.
4.Marketing
Marketing is off until you allow it. The Meta (Facebook) pixel, LinkedIn Insight and Google Ads are loaded through Google Tag Manager, and only when you have allowed Marketing; with Marketing off, Google Tag Manager is told that advertising storage is denied.
We do not sell your data for money. With Marketing on, these partners receive browsing data to measure and personalise OneMob advertising, which some US laws call "sharing". Rejecting Marketing is how you opt out of that sharing.
If your browser sends a Global Privacy Control signal, we treat it as a refusal of Marketing and keep it off, even if you press Accept all.
| Name | Provider | Purpose | Used on | Lifetime | Type |
|---|---|---|---|---|---|
_fbp, li_*, _gcl_* |
Meta, LinkedIn, Google Ads | Advertising partners loaded through Google Tag Manager — the Meta (Facebook) pixel, LinkedIn Insight and Google Ads — to measure campaigns. Loaded only with your Marketing consent. | onemob.com and OneMob app | Up to 1 year | Cookie |
Trackdesk |
Trackdesk | Attributes OneMob sign-ups to partner and affiliate referrals. Loaded only with your Marketing consent. | OneMob app | Up to 1 year | Cookie |
5.Changing your mind
You can review or change your choice at any time with the button below, or with "Your privacy choices" in the footer of every page. Withdrawing a consent is as easy as giving it. Your choice is kept for 180 days, or until we change what we store, and then we ask again.
Your choice: You have not made a choice yet. Only the necessary storage above is in use.
6.How to contact us
Questions about this page, or about what we hold on you: